Features & Pricing
SHARED Starting at $19.99/mo
Your SimpleVoIP cloud-based business phone system (PBX – Private Branch Exchange) includes:
- Auto Attendant (IVR) with customized call routing: (e.g. by function, time/day, time of day, holiday, lunch hour, open/closed)
- Ring groups
- Free local number (DID – Direct Inward Dialing)
- Unlimited incoming calls
- Unlimited outgoing calls (US + CAN)
- Custom/streaming hold music
- End user and administrator web portal
- Directory listing
Plus:
- Blacklists
- Caller ID (Number + Name)
- Call forwarding
- Call Logs
- Call Waiting
- Do Not Disturb
- Intercom
- eFax (Fax, Email/Email, Fax)
- Find Me/Follow Me
- 911 Service
- Park lines
- Speed Dialing
- Voicemail
- Overhead paging (with adapter) Paging to phones
- Voicemail to email transcription
- Text messaging/SMS
- 3-Way Calling
ENTERPRISE PLUS Starting at $24.99/mo
Includes all the features from the Shared Plan above plus:
- Curbside SMS Application
- Dedicated SimpleVoIP Mobile App (iOS & Android)
- Call Recording
- Conference bridge with unlimited minutes
- Proactive Down Phone Email alerting
- Toll-Free number
- Virtual Receptionist
- EFax Fax to Email
- Text Messaging/SMS
Features Included In All Packages
- Free Local Number (DID)
- 3 Way Calling
- Unlimited Incoming Calls
- Call Waiting
- Unlimited Outgoing Calls (US + CAN)
- Ring Groups
- Voicemail
- Speed Dials
- Caller ID Number
- Holiday Routing
- Caller ID Name
- Lunch Hour Routing
- Do Not Disturb
- Open/Closed Routing
- Find Me/Follow Me
- Call Logs
- Custom Music on Hold
- Hot Desking
- Streaming Music on Hold
- Intercom
- Time of Day Routing
- Paging To Phones
- Overhead Paging (With Adapter)
- Call Forwarding
- Blacklists
- Voicemail Transcription
- Park Lines
Enhanced Analytics Features (Additional Charges Apply)
- Automatic Reports
- ACD and Availability Statistics
- Advanced Filtering
- Line Usage Reports
- In-Depth Call Segmentation
- Summary Reports with Extensive Statistics
- Historical Analysis
- Call Reporting
- Automatic Report Delivery
- Workspace Sharing and Security
- Enhanced Analytics Supervisor
- Live and Customizable Wallboards