We deploy voice solutions differently by going through an iterative process with you to ensure that your communication system has all the unique features and custom integrations that your enterprise needs.
After perfecting a pilot location, we can then use that blueprint to replicate it for tens, hundreds, and even thousands of your other sites.
With this process, we can provide services for any new location within seconds through our magic auto-provisioning and templated configurations.
Maximize the potential of your business operations with our cutting-edge solution that offers customized integrations for your CRM (Customer Relationship Management), POS (Point of Sale) system, and business software.
Seamlessly streamline your communication process, boost efficiency, and gain a competitive edge in today’s dynamic market. Our platform equips your enterprise with analytics, empowering you to extract valuable insights and make data-driven decisions for maximum success and growth.
The concept is simple: we’ve created an iterative process where we work with you through lab tests and pilots to build the perfect communication system equipped with customized applications and integrations for one of your locations.
Once that pilot location has everything you want, including names of phones, extension numbers, systemized buttons, and personalized features, we can then take that blueprint and reproduce replicas of that communication system for all your other locations. We also offer template plus for sites that need different customizations.
Benefits of Magic Auto Provisioning:
Our client, a national hamburger franchise group, did a market study and found that 25% of their customers still prefer ordering food directly by telephone instead of using delivery apps such as GrubHub, Door Dash, or Uber Eats.
SimpleVoIP custom-designed a solution wherein customers can call the restaurant and speak to an auto-attendant that will ask which numbered parking spot they’re located. Then, SimpleVoIP’s system will automatically find the customers’ information based on their phone numbers in conjunction with the franchise group’s POS system.
The search will then show the status of customers’ orders. The auto-attendant can then update customers through text to speech if their orders are complete or if they need to wait a certain number of minutes.
Auto Attendent presents caller with the menu of available call
options
