No need for multiple lines. No more busy signals. No more “Hold, please.” No more wasting time on one line providing directions and hours over and over again.
- Professional, fully customizable recorded greeting and call routing system.
- Unlimited menu options (e.g. press 1 to place an order; press 2 for support; press 3 for directions; etc.)
- Every call routed to the right people, in the right places, in the right amount of time.
- Custom ring groups.
- Automated, outbound SMS text messages to customers requesting information.
WHAT IS AN AUTO ATTENDANT?
Caller dials into your
Incoming calls are answered by your pre-recorded greeting.
Auto Attendent presents caller with the menu of available call
Caller select from the menu and is routed to the correct person.
Curbside Pick-Up App
Curbside pickup is not going away. SimpleVoIP’s custom-built app enables simple, two-way curbside texting capabilities using your main number.
- Customer arrives at curbside and sends text message to your store (e.g. spot #, car make/model, etc.)
- Staff alerted audibly and visually to ensure rapid response.
- Staff sends quick, customized, pre-programmed response (e.g. “we’re on our way out.”)
- All communications are logged.
Simple VoIP Mobile App
Answer calls, send and receive text messages and check your voicemail from anywhere
- Lets you answer calls, send texts and read transcribed voicemails from wherever you are.
- iOS and Android compatible
Other great features include: Caller ID with name; eFax; an intercom paging system; and professional on-hold music or custom recorded messaging.
SimpleVoIP also optimizes your network and provide onsite installation and support.
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