Accepting card payments is fundamental to conducting business in today’s fast-paced, digital world. However, ensuring that these card payments are secure and reliable for enterprises of all sizes can be daunting and costly. Security breaches and unauthorized access to customer data can result in substantial financial losses and reputational damage, so ensuring safe card payments made over the phone is essential.
Here’s an example. Have you ever been in these uncomfortable situations?
Caller: You have a balance of $25. Please provide your credit card information so we can settle the balance.
Caller: Your appointment for Thursday will cost $100. I can go ahead and arrange the payment if you have your credit card handy.
More people are using their credit or debit cards to make payments over the phone, especially in retail and office settings. This means there is a higher risk of card misuse. The cost of fixing a breach is expensive, and the cost of cyber security insurance and PCI-DSS compliance is getting higher.
You’ll need a solution that will protect your card payments made over the phone, meet your customers’ expectations, and help your business reach sales goals. Companies didn’t have a secure and affordable way to take card payments over the phone until EMU SecureCall.EMU SecureCall is a unique cloud service that can give your business a secure and reliable way to accept card payments over the phone safely.
With the combination of SimpleVoIP and EMU SecureCall, your customer’s card information is taken out of the conversation in real-time before payment. Instead, they can enter their information using their phone keypad while talking to your employee.This way, your customer’s information stays private, and you’ll reduce risks and keep costs low by relying on SimpleVoIP and EMU SecureCall for PCI-DSS compliance.
SimpleVoIP is partnering with Broadsource to provide our customers with EMU SecureCall. It is a comprehensive card payment solution designed to address these concerns, offering a straightforward, cost-effective, and highly customizable option for businesses across various industries.
EMU SecureCall leverages advanced encryption and tokenization technology to safeguard customer card details, giving businesses the confidence to process card payments securely and efficiently. With a growing number of online consumers, protecting sensitive financial data has never been more critical. EMU SecureCall’s encryption methods ensure customer information remains secure throughout the payment process, reducing the risk of fraud and identity theft.
Ease of integration is a standout feature of EMU SecureCall. The solution is compatible with leading e-commerce platforms and custom-built systems. This seamless integration capability allows businesses to incorporate EMU SecureCall into their existing payment infrastructure without needing costly and time-consuming installations. By minimizing downtime and reducing the complexity of implementation, EMU SecureCall enables businesses to focus on their core competencies and deliver exceptional customer experiences.
Cost-effectiveness is another major advantage of EMU SecureCall. Traditional payment processing solutions often involve expensive hardware and software installations, which can be prohibitive for businesses with limited budgets. EMU SecureCall eliminates these additional expenses, making it a more accessible option for enterprises of all sizes. By reducing the overall cost of payment processing, businesses can allocate more resources to other critical areas, such as product development, marketing, and customer service.
EMU SecureCall’s commitment to customer support is evident in its 24/7 assistance. Businesses can rely on the platform’s dedicated support team to resolve any issues during the payment process, ensuring uninterrupted service for customers. This level of support helps businesses maintain a reliable payment gateway, regardless of technical challenges or unforeseen circumstances.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is essential for any enterprise that processes card payments. These security standards are designed to safely handle sensitive information related to credit and debit card transactions. EMU SecureCall simplifies the compliance process by taking most technical requirements, allowing businesses to focus on other aspects of their operations.
Scalability is another significant advantage of EMU SecureCall. As businesses grow and expand, their payment processing needs may evolve. Emu SecureCall is designed to accommodate these changes, providing a reliable and secure payment gateway capable of handling high volumes of transactions. Whether an enterprise is a small start-up or a multinational corporation, EMU SecureCall’s scalable infrastructure can adapt to its changing requirements.
In addition to its robust feature set, EMU SecureCall offers multi-currency support. This functionality allows enterprises to accept payments from customers worldwide in their preferred currency, further expanding their reach and potential customer base. By removing barriers to payment processing, businesses can tap into new markets, drive revenue growth, and enhance their global presence.
EMU SecureCall’s robust reporting and analytics capabilities provide valuable insights into payment processing performance. Businesses can use this data to make informed decisions, optimize their payment gateway, and improve operational efficiency. These insights can also help companies to identify trends, monitor customer behavior, and develop targeted marketing strategies to drive further growth.
Fraud detection and prevention are crucial for any payment processing solution, and EMU SecureCall is no exception. The platform employs sophisticated algorithms and real-time monitoring to identify and flag suspicious transactions, minimizing the risk of fraudulent activity. This proactive approach to fraud prevention ensures that businesses can process card payments with confidence, knowing that both their interests and those of their customers are protected.
With the rapid growth of mobile commerce, having a payment solution that caters to mobile users is essential. EMU SecureCall offers a mobile-friendly payment interface, ensuring quick mobile transactions.
EMU SecureCall’s application programming interface (API) enables seamless integration with third-party software and services, enhancing its functionality and adaptability. This flexibility makes it an ideal solution for businesses looking to create a comprehensive and cohesive payment ecosystem that can evolve and scale with their needs.
EMU SecureCall encourages innovation and collaboration among businesses and software developers by providing an intuitive, developer-friendly environment. This supportive ecosystem fosters the development of new features and enhancements that can benefit the entire EMU SecureCall community.
The platform’s commitment to continuous improvement and development ensures that businesses using EMU SecureCall always have access to the latest features, security enhancements, and technology updates. This forward-thinking approach enables enterprises to stay ahead of the curve and maintain a competitive edge in the rapidly changing world of e-commerce and digital payments.
In conclusion, EMU SecureCall is a comprehensive, easy-to-use, cost-effective, and highly customizable card payment solution that caters to the specific needs of enterprises across various industries. Its ease of integration, customizability, 24/7 support, PCI DSS compliance, scalability, user-friendliness, multi-currency capabilities, fraud detection, mobile optimization, API integration, and commitment to innovation make it a reliable and secure choice for C-level IT professionals and businesses seeking a trustworthy payment gateway.
By embracing EMU SecureCall’s comprehensive features and benefits, businesses can confidently process card payments, protect sensitive customer information, and provide a seamless, enjoyable, and secure shopping experience. As a result, enterprises can foster lasting relationships with their customers and achieve long-term growth and success in an increasingly competitive and dynamic global marketplace.
If you want to learn more about SimpleVoIP and EMU SecureCall, please don’t hesitate to contact us! Our team of experts will be more than happy to walk you through our offerings and provide a free consultation to help you understand how we can help your business.